Customer Service Account Representative

Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu City

Employment Type: Full-Time | On-Site | Shifting Schedule | Paid Training

We are looking for experienced BPO professionals to support U.S.-based healthcare providers. If you have strong communication skills and at least 1 year of BPO experience, this is a great opportunity to build a stable and rewarding career in the healthcare industry.

• Handle inbound support for U.S. healthcare clients
• Provide accurate and timely information to customers
• Complete administrative tasks based on client protocols
• Work collaboratively with the team to achieve service and performance goals

• At least 1 year of BPO experience (CSR or TSR preferred)
• Strong English communication skills
• Willing to work U.S. business hours / shifting schedule
• Experience in a healthcare account is an advantage

• Paid training and career development opportunities
• HMO coverage for you and your dependents
• 13th month pay, performance bonuses, and overtime pay
• Opportunities for regularization and promotion

Job Type: Full-Time