FREE MEALS AND SNACKS ARE ON US!Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats!
ABOUT THE ROLE
As a
Customer Sales Support Officer, youu0026rsquoll deliver expert advice and tailored IT solutionsu0026mdashfrom gaming PCs to enterprise systemsu0026mdashfor both individual and business customers.
- Employment type: Full-time Employee
- Location: Bonifacio Global City (BGC)
- Salary: PHP 28,000 to 32,000 PHP
- Shift: Day Shift @ 7 AM to 4 PM, Day Shift
YOU DESERVE THE BEST - Enjoy these perks!- Health & Wellbeing:HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition:24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks:Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location:Work inBGC (Day Shift!)
WHO WE ARE LOOKING FOR
Technical Qualifications- Technical expertise in the latest computer hardware and components
- 2u0026ndash3 yearsu0026rsquo experience in presales and sales for IT products
- Fluent in English, both written and verbal
Soft Skills & Work Style- Excellent customer service, communication, and empathy skills
- Results-driven with strong attention to detail and time management
- Team player with integrity, flexibility, and willingness to work onsite in BGC (Day Shift)
YOUR DAILY TASKSSales Support- Provide up to date technical expert advice & offer complete IT solutions to a wide range of customers (home users, to business and beyond)
- Quotation for computer system solutions ranging from gaming PCs to enterprise level equipment
- Assisting all customeru0027s queries: not limited to product, account & delivery information
- This support will be provided by multiple communication channels, which predominantly includes Phone, Tickets/Email, and Live Chat.
Internal Communication- Liaise with internal teams and departments (including Product Management, Aftersales, Warehouse and Retail Stores) to ensure fully formed solutions and information is provided to the customer.
- Participate in weekly and monthly sales meetings to discuss the performance, progress and plans of the department.
- Participate in training sessions that may relate specifically to aftersales/customer service handling or technical and vendor type training. Some of which may be conducted outside of normal business hours.
Techno Global Team: #WeAreTGTAs a Great Place to Worku0026reg certified company with top ratings given by our teams, we make sure our people enjoy more than just a jobu0026mdashwe deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.
Why wait
Click the apply button today! 
