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Metacom Careers

Customer Chat Support Non Voice

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  • Posted 22 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Description

  • Respond to customer inquiries and provide assistance via chat in a timely manner.
  • Maintain a positive and professional demeanor while addressing customer issues.
  • Utilize technical skills to troubleshoot product or service-related queries effectively.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance the overall customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Entry-Level (02 years)
  • Skills and Competencies: Strong command of English language
  • Skills and Competencies: Excellent interpersonal skills
  • Skills and Competencies: Proficient technical skills for troubleshooting
  • Qualities and Traits: Ability to work in a fast-paced environment
  • Qualities and Traits: Strong attention to detail

More Info

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About Company

Job ID: 137011625