Customer Care Staff - Antipolo, Rizal

Responsibilities:

• Responds promptly and professionally to incoming customer queries in person, phone or email
• Performs a range of staff or operational support activities
• Serves as a liaison with other departments on basic administrative or operational matters
• Maintains, processes and updates files, records, certificates, and other documents
• Responsible for interment scheduling and monitoring of clients’ insurance from enrollment up to claims

Requirements:

• College Graduate of any Business-related course
• Excellent organizational and multitasking skills
• Proficient knowledge in customer service
• Proficient on Microsoft applications and other computer applications
• With good interpersonal and communication skills
• Ability to maintain calm and polite in stressful situations
• Knowledge on insurance process is an advantage
• Fresh graduates are also encouraged to apply