Customer Care Representative

Fresher

Save

Early Applicant

Job Description

Promptly handle customer inquiries by phone, email, text, or letter, and provide immediate services in established procedures
Manage all customer phone calls and provide information on various available products and associate pricing in the same way
Process sales orders, invoices, purchase orders, credit memos, statement forms, and other sales discounts
Maintain an awareness of all product details, information, and promotions
Maintain, update, and keep track of customer transactions and issues
Conduct a full range of moderate to complex clerical tasks, which include but are not limited to document filing

Job Requirements

Graduate of any four-year business or medical-related course
At least six months of working experience in telemarketing or as a pharmacy assistant
Experience in sales, either as a sales representative or in a related role, is highly beneficial
Proficiency with Customer Relationship Management (CRM) software, SAP, Odoo, or other relevant tools