We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support.
Responsibilities
- Provide exceptional customer service through phone, email, and chat channels
- Handle inquiries, resolve issues, and ensure customer satisfaction
- Upsell products or services to customers where applicable
- Meet performance metrics including upselling targets and customer satisfaction
- Maintain accurate documentation of customer interactions
Qualifications
- At least a high school graduate
- Minimum 6 months BPO experience with BPO Basic Upselling / Sales Experience
- Excellent communication skills
- Must be willing to work onsite at Cebu IT Park
- Applicants must not be job hoppers (frequent short stints in jobs)
Why Join Us
- Competitive salary and performance-based incentives
- Fast hiring process
- Opportunity to work in a dynamic, growth-oriented environment
How To Apply
Ready to take the next step in your career Submit your updated resume and get scheduled for an interview right away! Limited slots available for November batches (November 3 and 24).
