CRM Process Consulting Manager

Discover an Exciting Career with Accenture

If you're excited by the idea of helping organizations, use Salesforce and AI to create smarter, more connected experiences for their customers - this is where you belong.

At Accenture Strategy & Consulting's Global Network SONG, we work at the intersection of design, technology, and strategy. Our Salesforce team helps global clients transform how they sell, serve, and engage by blending data, automation, and intelligence across every touchpoint.

Areas of Work: Salesforce Transformation Leader / AI Strategy Advisor
Level: 7 | Location: Philippines | Experience: 9-13 Years

What You'll Do

• Define and lead large Salesforce multi-cloud Plus AI programs - from strategy and design to execution.

• Advise executive stakeholders on digital vision, operating model, and measurable business impact.

• Champion AI innovation - bringing AI, Data Cloud and automation accelerators into every engagement.

• Govern global delivery programs across multiple markets.

• Lead business development and thought-leadership efforts for Salesforce Plus AI in Accenture.

• Mentor future leaders and shape a high-performing consulting culture.

What You'll Bring

• A strong track record leading large-scale, multi-cloud Salesforce transformations.

• Expertise in customer strategy, AI-driven experience design, and digital architecture.

• Executive presence and the ability to influence senior stakeholders.

• Familiarity with integration, analytics, and automation tools.

• A passion for innovation and developing talent.

Your Background

• 9+ years total experience, 8Plus in Salesforce and AI consulting.

• Delivered at least one global multi-cloud Plus AI program as program lead.

• Solution Architect and AI certifications preferred.

• MBA or Master's degree in Strategy/Technology required.

Why Join Us

• Lead the most transformative Salesforce Plus AI programs across industries.

• Work alongside Accenture leaders shaping next-gen customer experience strategy.

• Access global innovation hubs, AI accelerators, and learning ecosystems.

• Influence and grow the Salesforce consulting community in the Philippines.

About Accenture

Accenture is a global professional services company that helps clients turn ideas into outcomes through strategy, consulting, digital, technology, and operations. With expertise across more than 40 industries and the world's largest delivery network, we combine deep business insight with cutting-edge technology to deliver lasting value.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.