Job Mandate:
The Consumer Loans Credit Team Leader is responsible for leading and managing a team of credit personnel who evaluates and process consumer loan applications. This role involves overseeing the underwriting process, ensuring credit risk assessments align with company policies, regulatory requirements and market conditions. This role will mentor team members, provide guidance on complex cases, and collaborate with other departments to enhance the loan approval process and improve credit efficiency.
Duties and Responsibilities
- Lead, manage and coach a team of credit personnel in evaluating consumer loan products
- Set individual and team performance goals, monitor progress and conduct performance reviews
- Oversee the evaluation of consumer loan applications, ensuring thorough credit risk assessments based on financial data, credit history and other relevant factors
- Approve or decline loan applications within the delegated authority limits and make recommendations for higher-value or more complex loans to Senior Management
- Ensure that underwriting policies adhere to credit guidelines and regulatory requirements
- Continuously review and improve loan processing and underwriting procedures to increase efficiency and reduce errors
- Ensure that all applications and decisions comply with applicable laws and regulations
- Ensure that all decisions are documented properly and that rationale is clearly communicated with the unit concerned
- Provide guidance on complex credit issues, and make final decisions on applications that fall outside the standard underwriting parameters
- Maintain positive relationship with key internal and external stakeholders and external partners
- Participate in strategic meetings to align credit risk management strategies with the organization's growth and profitability targets
