Department: Finance
Location: PHL Manila
Description
Position Title: Credit Controller
Location: Taguig City, Metro Manila – 2 days per week onsite
Role Purpose
The role holder will manage cash inflow by the obtaining customers customer purchase orders in line with expected time frames. Facilitate and resolve of purchase order queries or disputes which delay invoices being generated and issued to customers for work delivered. Assessment of customer credit worthiness to protect cashflow and reduce financial risk
Summary
- Accountable obtaining customer purchase orders
- Proactively liaise with sales and clients by email and phone to endure all purchase order are received minimising delays in the generations of customer invoices
- Ahere to purchase order collection KPI's
- Maintain excellent data controls - Keeping accurate records of all purchase order, collections and query activities in PO database
- Facilitate and resolve of all client queries or disputes which delay purchases order being issued
- Escalate and report purchase order issues and delays to management in weekly 1 to 1s with credit manager
- Collaborate and build strong trusting relationships with internal and external stakeholders:
- Work closely with Billing, Sales, and Sales Operations Teams, to resolve discrepancies and minimise collection delays.
- Responsible for all customer onboarding credit check assessments
- Produce team reports
- Monitor and manage shared boxes
- Provide cover for credit control collections during team holidays and leave.
What we are looking for in you
- Previous experience in credit control
- Proactive self-starter, who is a team-player, adaptable with a right first-time attitude.
- Confident in liaising with clients by email.
- Equally confident in liaising with internal sales by email phone when handling PO delay queries.
- Detail orientated, with a keen approach to proactive problem-solving.
- MS Office, particularly Excel.
- Ensure high levels of attendance and punctuality.
- Strong analytical skills to assess credit risk and make informed decisions regarding credit applications.
Function Overview:
Reporting directly to the Global Credit Control Manager, a small, global Credit Control Team supporting the UK, USA, and EU. Taking pride in delivering highquality service while maintaining robust financial controls, keeping debtor levels low, and consistently achieving monthly purchase order collection targets.
Our success is driven by delivering outstanding internal and external customer service, a strong team culture, and a proactive approach to accounts receivable. We communicate clearly and effectively in a timely and professional manner and always in line with our established ways of working.
Ways of working
Focusing on Clients and Customers.
- Working as One NCC.
- Always Learning.
- Being Inclusive and Respectful.
- Delivering Brilliantly.
Our company
At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.
Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.
Come join us
What do we offer in return
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:
- Transportation and rice allowances
- Night differential, overtime pay and holiday pay
13thmonth pay and performancebased bonus plan
- Day1 HMO healthcare coverage for you and dependents
- Outpatient medicine reimbursement
- Group life insurance, accidental death & disability cover
- Employee Assistance Program (EAP) with 24/7 confidential counselling
- Generous vacation and sick leave, available from Day 1
- Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
- Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings
So, what's next
If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to [Confidential Information] .
About your application
We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details, please email [HIDDEN TEXT]. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to screening as a mandatory requirement.
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