Credit & Collection Analyst II

Credit & Collection Analyst II
45,000.00 - 50,000.00

Ready to turn numbers into real wins Join us as a Credit & Collection Analyst II and help keep accounts on track while growing your career. Apply now!

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning
  

Responsibilities

Client Specific Tasks:

I. Collections

• Conduct daily outreach to customers regarding past-due invoices and short payments via phone and email.
• Monitor and manage a high-volume portfolio of accounts, prioritizing those with significant risk or recurring issues. Prepare and analyze A/R aging reports; recommend and execute collection strategies.
• Collaborate with the Credit & Collections Manager on strategic resolution of long-standing or complex issues.

II. Deduction Management

• Correctly identifies and classifies deductions after they have been remitted.
• Review and validate customer resale certificates that are associated with deductions related to sales tax.
• Work closely with internal departments (Sales, Operations, Customer Service) to validate and resolve customer discrepancies.
• Reviews vendor agreements/contracts to assist with understanding and identifying allowances and agreed upon programs and use agreements/contracts to ensure proper credits/debits are issued.
• Prepares clear and detailed written correspondence to customers regarding dispute resolution.
• Assists with improving policies and procedures to maximize productivity and collections and minimize bad debt.
• Provides bi-weekly reporting on accounts receivable, such as aging analysis, status of outstanding deductions, and bad debt analysis.
• Interacts with customers daily regarding credit and debit memos.
• Maintain accurate and thorough documentation of all customer interactions in ERP and collection systems.
• Performs additional duties as assigned by Credit & Collections Manager or Sr. Accounting Operations Manager
  

Requirements

• AA degree in Business, Accounting, or related field and/or 7+ years accounting experience with 5+ years dispute resolution experience preferred.
• Proficient in Word and Excel, utilizing functions such as VLOOKUP and pivot tables to reconcile large amounts of data
• Basic knowledge of accounting functions and procedures
• Must have experience in resolving disputes and reconciling payments within a high-volume capacity and fast paced environment.
• Must have experience with reconciling and resolving disputes with Big Box Retailers
• Must have experience with portal navigation
• Must have experience with processing credit memos and debit memos.
• Must be proficient in SAP or other ERP systems.
• Amenable to work on site in Ortigas Pasig and Araneta Cubao
• Amenable to work in any shift schedule.
• Can start ASAP.