The Medical City South Luzon is looking for a detail-oriented and analytical Credit Assessment Associate to join our team and support the hospital's financial operations. This role is responsible for evaluating credit requests, coordinating with internal teams and external partners, and ensuring accurate, transparent, and compliant credit assessment processes for patients.
What's The Role All About
Job responsibilities include, but are not limited to:
- Implement standardized procedures and internal controls for credit assessment to ensure accuracy and compliance.
- Conduct thorough credit assessments to support patient admissions and financial arrangements.
- Collaborate with the admitting team to ensure effective and timely patient assessments.
- Communicate clearly with patients regarding credit assessment processes, requirements, decisions, and next steps.
- Work closely with billing, social workers, and the collections team to address inquiries, resolve issues, and enhance the overall patient experience.
- Coordinate with government agencies when endorsing indigent patients for financial assistance.
- Utilize and maintain improved credit assessment templates to capture critical financial and patient data.
- Implement monitoring mechanisms and internal controls to detect and prevent errors, fraud, or non-compliance with hospital policies and regulations.
- Strengthen coordination with physicians regarding patients medical conditions and length of stay to support accurate financial evaluation.
- Contribute to continuous process improvements to enhance efficiency, transparency, and service delivery in credit assessment.
Who Are We Looking For
An effective Credit Assessment Associate must possess the following skills:
- Financial Analysis: Ability to assess financial information and evaluate credit risk accurately.
- Analytical Thinking: Strong problem-solving skills and attention to detail when reviewing financial and patient-related data.
- Communication & Collaboration: Ability to coordinate effectively with patients, physicians, billing teams, social workers, and government agencies.
- Process Compliance: Knowledge of credit policies, financial regulations, and internal control practices.
- Data & Systems Proficiency: Skilled in financial systems, data documentation, and MS Office applications.
- Customer Service Orientation: Maintain transparency and professionalism when assisting patients through financial processes.
Ideally, candidates should have at least 1 year of experience in credit assessment, financial analysis, or a related role, preferably within the healthcare industry. Individuals who are detail-oriented, collaborative, and committed to supporting efficient hospital operations are encouraged to apply.
