Conduct regular follow-ups on collections for overdue and problematic accounts to ensure timely payment.
Monitor and manage accounts receivable, ensuring accurate tracking of outstanding balances.
Ensure accurate recording and application of all client payments in the system, maintaining alignment with outstanding account balances.
Prepare Statements of Account (SOA) upon request by Sales Executives or clients or as needed, ensuring accuracy and completeness.
Responsible for issuing official collection receipts for all client payments in a timely and accurate manner.
Conduct one-on-one meetings with Sales Executives twice a month to address client-specific issues and identify possible solutions.
Communicate professionally with clients/Sales Executives to resolve billing issues and payment concerns.
Ensure compliance with 2307 requirements and secure necessary documents from clients.
Conduct Customer Investigations for prospective clients.
Maintain accurate and organized filing of all collection and credit documents including Counter Receipts, Deposit Slips, Delivery Receipts, 2307 forms, Demand Letters, and completed C.I. Forms.
Perform quarterly reconciliation of 2307 monitoring records with scanned documents, finalize the 2307 reports, and submit copies to the Accounting Manager for review and final processing.
Prepare demand letters for clients with no payment, letters of dishonor for clients who issued bounced checks, and reminder letters for clients with overdue accounts.
Compile and submit a weekly report every end of the week to the CEO detailing all tasks completed and key updates for the week.
Qualifications
Bachelors degree in Accounting, Finance, Business Administration, or related field
At least 12 years of experience in credit and collections or accounting
Knowledge of accounting principles and receivables management
Proficient in MS Excel and accounting systems
Strong attention to detail and organizational skill
