Credit & Collection Analyst II
Ready to turn numbers into real wins Join us as a Credit & Collection Analyst II and help keep accounts on track while growing your career. Apply now!
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
Responsibilities
Salary : 45,000 - 50,000
Client Specific Tasks:
I. Collections
- Conduct daily outreach to customers regarding past-due invoices and short payments via phone and email.
- Monitor and manage a high-volume portfolio of accounts, prioritizing those with significant risk or recurring issues. Prepare and analyze A/R aging reports; recommend and execute collection strategies.
- Collaborate with the Credit & Collections Manager on strategic resolution of long-standing or complex issues.
II. Deduction Management
- Correctly identifies and classifies deductions after they have been remitted.
- Review and validate customer resale certificates that are associated with deductions related to sales tax.
- Work closely with internal departments (Sales, Operations, Customer Service) to validate and resolve customer discrepancies.
- Reviews vendor agreements/contracts to assist with understanding and identifying allowances and agreed upon programs and use agreements/contracts to ensure proper credits/debits are issued.
- Prepares clear and detailed written correspondence to customers regarding dispute resolution.
- Assists with improving policies and procedures to maximize productivity and collections and minimize bad debt.
- Provides bi-weekly reporting on accounts receivable, such as aging analysis, status of outstanding deductions, and bad debt analysis.
- Interacts with customers daily regarding credit and debit memos.
- Maintain accurate and thorough documentation of all customer interactions in ERP and collection systems.
- Performs additional duties as assigned by Credit & Collections Manager or Sr. Accounting Operations Manager
Requirements
- A degree in Business, Accounting, or related field and/or 7+ years accounting experience with 5+ years dispute resolution experience preferred.
- Proficient in Word and Excel, utilizing functions such as VLOOKUP and pivot tables to reconcile large amounts of data
- Basic knowledge of accounting functions and procedures
- Must have experience in resolving disputes and reconciling payments within a high-volume capacity and fast paced environment.
- Must have experience with reconciling and resolving disputes with Big Box Retailers
- Must have experience with portal navigation
- Must have experience with processing credit memos and debit memos.
- Must be proficient in SAP or other ERP systems.
- Amenable to work on site in Ortigas Pasig and Araneta Cubao
- Amenable to work in any shift schedule.
- Can start ASAP.
