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Job Description

Were Hiring: Credit Analyst!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!

We are currently on the lookout for Credit Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Credit Analyst

Work Arrangement: Work from Office

Location: Philippines - Angeles, Makati, Ortigas

Schedule: Morning shift

Roles And Responsibilities

  • Sending and responding on emails to customers and follow ups
  • Contacting customers via phone and email to support them through the journey which will require excellent customer service
  • Setting up meetings between broker and customer
  • Working with Broker in gathering document and renaming
  • Checking documents to ensure all information required is available and correct
  • Contacting banks broker support teams and BDMs (different scenarios)
  • Ordering valuations, pricing and credit check
  • Completing all other tasks (post settlement)
  • Reviewing financial statements and supporting documents, conducting servicing and scenario research, performing credit analysis, and running borrowing capacity calculators.
  • Assist brokers in checking deals, policies, and scenarios with banks and lenders
  • Work closely with brokers to structure loans and identify suitable solutions for clients
  • Prepare and submit mortgage applications

Qualification And Requirements

  • Great customer service
  • Excellent English speaking skills both formally and casually. Need to be able to have a conversation
  • Ability to connect with people and build strong relationships
  • Proactive, creative, can think outside the box
  • High degree of Accuracy and attention to detail
  • Can complete task within the set deadlines
  • At least 2+ years experience in the AU Mortgage
  • Experience working with AOL Data Entry, ideally MyCRM

Non-negotiable Skills & Requirements

  • At least 2+ years experience in the AU Mortgage
  • Experience working with AOL Data Entry, ideally MyCRM

Perks & Benefits (Work From Office/Hybrid)

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Superb and exciting Mid-Year Parties with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Exclusive ATM inside the office for employee's convenience
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Look forward to weekly office perks for work from office staff Free Coffee, Meals and Beer Fridays!
  • Top notch workplace with first class VIP lounge and game rooms
  • Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

  • Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace

  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

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About Company

Job ID: 141295421

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