Corporate Recruitment Supervisor

Corporate Talent Acquisition Supervisor (Hybrid Setup)

Company Overview

Teleperformance Philippines is a global leader in providing exceptional customer experience management and business process outsourcing services. We are committed to delivering high-quality recruitment solutions that support business growth and operational excellence.

Position Summary

The Corporate Talent Acquisition Supervisor will lead and oversee end-to-end recruitment activities for corporate and/or support roles. This role is responsible for ensuring timely hiring of high-quality candidates, driving recruitment strategies, and supervising a team of recruiters to meet hiring targets in alignment with business needs.

This position follows a hybrid work arrangement (onsite 2 times per month).

Key Responsibilities

• Supervise daily operations of the Corporate Talent Acquisition team
• Manage full-cycle recruitment (sourcing, screening, interviewing, endorsement, and hiring)
• Ensure timely fulfillment of corporate hiring requirements
• Develop and implement effective sourcing strategies across multiple channels
• Monitor recruitment metrics and ensure achievement of hiring KPIs
• Partner with hiring managers to understand manpower needs and role requirements
• Provide coaching, mentoring, and performance management for recruiters
• Ensure compliance with company policies and recruitment standards
• Support employer branding and talent attraction initiatives
• Handle escalations and ensure smooth recruitment workflow

Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, or related field
• At least 3–5 years of experience in recruitment, preferably in corporate or volume hiring
• Minimum 1–2 years of leadership or supervisory experience in Talent Acquisition
• Strong knowledge of end-to-end recruitment processes
• Excellent stakeholder management and communication skills
• Ability to handle multiple requisitions in a fast-paced environment
• Experience in BPO or shared services industry is an advantage

Work Setup

• Hybrid arrangement (onsite 2 times per month)
• Work location: Teleperformance Philippines sites (as assigned)
• Flexible scheduling depending on business needs

Competencies

• Leadership and team management
• Strategic sourcing and talent acquisition expertise
• Strong decision-making and problem-solving skills
• Results-driven and highly organized
• Strong interpersonal and negotiation skills