Content Assistant

Provide content management support for CSO team's content requirements, content transformation and governance projects (including Content Quality project), Global Services projects and run-state requests from J&J employees.

About the Role

Communicate with and manage stakeholders of the project. Support the CSO Team in managing & responding to requests sent through the intake tools.

Responsibilities

• Work with the other Content Assistants, Content Management SMEs, Content Owners, and/or Functional Managers to create or update content based on the content playbook/style guide.
• Responsible for developing, editing/updating and archiving documents related to HR, Procurement, and Finance/Payroll across regions (ASPAC, NA, EMEA and LATAM) based on the content standards.

These documents are stored in the following knowledge bases:

• AskGS/SFDC/ServiceNow
• TruVault
• Home/Unily (or corresponding tool)
• Sharepoint Sites
• Assists with monitoring and gathering feedback on content utilization and effectiveness.