Compensation and Benefits Manager

Compensation and Benefits Manager (Onsite | FREE AI Certification)

Cebu City | Onsite (IT Park) | Day Shift (8:00 AM–5:00 PM PH Time)

You lead the strategy, structure, and execution of GoTeam's compensation and benefits programs. You are not just managing benefits—you ensure that every compensation decision and benefits structure is competitive, compliant, and aligned with the company's long-term growth.

This is an internal role that directly impacts employee experience, retention, and organizational sustainability. Best suited for professionals who are analytical, detail-oriented, and capable of balancing strategic thinking with hands-on execution.

You're likely a strong fit if you have

• Minimum of 5 years experience handling compensation and benefits in a BPO setup
• Strong knowledge of Philippine government-mandated benefits, policies, and compliance requirements
• Experience in compensation analysis, benchmarking, and benefits administration
• Deep understanding of the Labor Code of the Philippines related to compensation and benefits
• Strong attention to detail and ability to manage multiple employee-related processes with accuracy
• Comfortable working onsite in Cebu City and collaborating with cross-functional teams
• Ability to use AI-enabled tools to streamline HR processes and reporting
• Proactive and solutions-driven mindset in addressing employee concerns and operational challenges

Strong Signals

• Experience in designing or improving compensation structures, salary bands, or benefits programs
• Exposure to compensation benchmarking and market analysis within a BPO or outsourcing environment
• Hands-on experience managing HMO renewals, vendor negotiations, or benefits optimization
• Strong working knowledge of Philippine labor laws, statutory benefits, and compliance requirements
• Experience handling audits, government reporting, or ensuring accuracy of remittances
• Tech-forward mindset, with the ability to leverage HR systems or AI tools to improve processes and reporting
• Proven ability to handle sensitive employee concerns with professionalism and discretion

Responsibility Pillars

Compensation Strategy & Analysis

• You ensure compensation structures remain competitive, fair, and aligned with business goals.
• Analyze compensation data and market trends to support decision-making and benchmarking
• Maintain and monitor salary structures, adjustments, and employee movement (promotion, merit increase, etc.)
• Coordinate with payroll to ensure accurate implementation of compensation changes
• Provide insights and recommendations to leadership on compensation strategies

Benefits Administration & Compliance

• You own the integrity and execution of all benefits programs across the organization.
• Manage end-to-end benefits administration, including government-mandated and company-initiated benefits
• Oversee HMO renewals and vendor coordination to ensure optimal coverage and service delivery
• Monitor timely posting of government contributions and loan remittances
• Ensure full compliance with labor laws, statutory requirements, and internal policies

Employee Support & Issue Resolution

• You act as a trusted advisor for all compensation and benefits-related concerns.
• Provide guidance and support to employees on benefits, compensation, and related inquiries
• Handle and resolve compensation and benefits tickets in a timely manner
• Assist employees with loan continuations, certifications, and documentation requests
• Escalate complex cases to management when necessary

Documentation & Process Management

• You ensure all compensation and benefits processes are structured, accurate, and audit-ready.
• Maintain accurate records of employee movements and compensation changes
• Process salary adjustments and coordinate necessary documentation
• Facilitate final pay computation and preparation of exit documents (BIR 2316, quitclaim, etc.)
• Ensure all records are updated, organized, and compliant with audit requirements

Continuous Improvement & Innovation

• You drive efficiency and modernization within the Compensation and Benefits function.
• Stay updated with industry trends, policies, and best practices
• Identify process gaps and implement improvements to enhance efficiency and accuracy
• Leverage research and AI technologies to streamline workflows and improve service delivery
• Provide feedback to management on opportunities for process and policy enhancements

About GoTeam

Founded in 2014, GoTeam is a global outsourcing and AI-enabled operations partner that builds and manages high-performing offshore teams for international clients. We combine Filipino talent with structured systems and modern technology to deliver reliable, scalable support across business functions. Great Place to Work® certified for five consecutive years, GoTeam operates at the intersection of operational excellence and people care.

GoTeam is a People-First Organization

• Values: We believe in empowering our team members with growth, stability, and purpose—building careers, not just filling roles.
• Benefits: Industry-leading HMO with dependent coverage, ₱1M life insurance, 25 paid time-off credits, company-provided equipment, Masterclass and LinkedIn Learning access, wellness programs, and family support services.
• Giving back: Through GoTeam Cares, we create opportunities for our people to contribute meaningfully to Filipino communities.

GoTeam is an AI-Driven Organization

We are committed to jointly: (1) empowering the next generation with AI and (2) an action orientation grounded in Gratitude, Humility, and a thirst for Discovery. At GoTeam, the entire internal team is supported by a public commitment to AI, including:

• Educating 100,000 Filipinos on AI
• The GoTeam Founder, Matt Kesby's book Untangling AI and two associated businesses: Multiplai.tech and aicoaches.com
• Internal staff servicing the business focused solely on AI

Everyone at GoTeam has the ability to and is ENCOURAGED to implement AI. AI is front and center and will be pursued more vigorously going forward—everyone will be EXPECTED to implement AI. You will have unlimited support to drive AI implementations inside the business.

Benefits of GOTEAM

• Accelerate Your Personal Growth
• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs
• Unlock Your Possibility
• 25 paid time-off credits
• 5 service incentive leave (SIL) days after your first work anniversary
• Salary loan access (post-regularization)
• ₱200/day onsite allowance (if applicable to the role)
• Employee discounts and company raffles
• Welcome gift on Day 1
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus
• Monthly gratitude events, team dinners, and leadership talks
• Your Family's Benefits
• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

Our Hiring Process

What Happens After You Click Apply

When you click Apply, you'll be taken to Multiplai Interview Room. Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you'll need:

• Stable internet connection
• Desktop or laptop
• Headset

You'll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

Go Beyond Employment: Build a Future-Proof Career

We're calling on 100,000 Filipino professionals to lead the AI revolution.

Get Your FREE AI Certification

Join Project 100K – AI Certification for the Philippines, powered by GoTeam.

Equip yourself with global-ready skills — 100% free.

Claim your spot now: https://links.cherish.pro/widget/form/ruhHXJUmH7lVPCQarTpg