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ISS | Institutional Shareholder Services

Collections Analyst

3-5 Years

This job is no longer accepting applications

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  • Posted 24 months ago

Job Description

Let’s be #BrilliantTogether

Overview

ISS is growing! We seek a Collections Analyst to contribute to our expanding success- a self-motivated professional to assist with collections. This position will work within a dedicated collections team as part of the ISS Sales Operations organization.

Responsibilities

  • Communicate with clients to ensure prompt resolution of client payment or contractual issues including refunds, and unapplied cash receipts.
  • Monitor accounts and investigate historical data to support client communication.
  • Update account status records and collections efforts in NetSuite.
  • Partner with Billing Team and Sales Teams on client issues.
  • Uploading of invoices on client payment portals.
  • Collection on global entities

Qualifications

  • Bachelor’s degree graduate (Preferably any Finance/ Accounting related course).
  • Minimum of 3 years’ B2B experience (Business to Business) in Collections either from a multinational or local company.
  • Excellent communication skills, outgoing and confident. Fluency in English is essential.
  • Extremely organized, detail oriented and hard working- with a roll up your sleeves attitude.
  • Strong MS Office (especially in Excel) skills required.
  • NetSuite and SalesForce experience a plus.
  • Amenable to work in a midshift schedule (3pm- 12mn, Manila Time) at Makati city in a hybrid working arrangement (at least 3 days work onsite per week).

#ASSOCIATE

#Finance

What You Can Expect From Us

Our people are the moving force behind ISS. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS

ISS empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics, and insight. We are committed to positively impacting the environment and society through our market-leading solutions and leading by example.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

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Job ID: 70357871

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