Role Overview:
Under general supervision, performs collections functions in order to support departmental goals and revenue growth for Analog Devices. Tasks include collecting Account Receivables, coordinates remittance details to ensure accurate and on-time cash posting and allocation under customer portfolio assigned, sending of Statement of Accounts (SOA), collection letters and other supporting documents necessary. Investigate and coordinate with respective Stakeholders for any billing dispute to facilitate resolution and on-time collections. The position reports directly to the Accounting Manager – Credit & Collections.
Duties & Responsibilities:
- Manage assigned portfolio's Accounts Receivables through collections of past due and will be due invoices in adherence to contractual payment terms
- Daily Review and release of blocked orders based on status of customer's account
- Daily Review of Bank Statement Report and coordinate with customer and/or Cash Applications team regarding remittance details to ensure timely posting and allocation of all customer payments. Researches and identifies any unapplied cash payments and secure respective remittance details and endorse for cash application.
- Do investigation in SAP and facilitates resolution of disputed invoices with respective BUs i.e. Customer Operations, Sales, Billing, Shipping/SCM, QA, etc.
- Research all debits and credits on a customer's Accounts Receivable statement of account and ensure resolution through payment or internal adjustments via Debit Memo, Credit Memo, Customer Refund
- Document payment, financial and overall pertinent information in SAP S/4 HANA and shared file on assigned customer accounts
- Meet assigned global and individual targets – DSO, % / $ overdue, aging buckets
- Update Collections Worklist, Dispute Management, weekly Aging Report for assigned A/R customer base for management review
- Support back-up system at all times including holidays and personal time-off
- Ad-hoc Collections tasks that may be required of the job from time to time
Qualifications:
- Bachelor's degree, preferably Accounting or any business-related course
Experience:
- New College Hire with excellent scholastic record; or
- 1-3 years of Credit and Collections work experience at global level preferred
Knowledge, skill and abilities:
- Knowledgeable in SAP S/4 HANA preferred (FICO & SD module)
- Chinese, Japanese language skills preferred but not required
- Proficient in MS Office products, especially Excel Excellent communication and negotiation skills
- Financial Analysis Aptitude
- Business / Credit Analytics
- Ability to translate financial statements from other language is desirable but not required
- Fluent in English both oral and written is a must. Additional Language skills like Mandarin, Japan, etc. preferred but not required
- Team player, fast learner, focused on achieving targets, self-motivated, resourceful
- Takes ownership of assignments and/or projects
- Analytical, works systematically with high quality
- Willing to work on Hybrid setup (3x RTO)
