Collections Agent - Operations, Monee Credit
Collections Agent - Operations, Monee Credit
Moneep- Posted a month ago
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Job Description
Job Description
- Handle outbound collection calls.
- Inform clients about due dates, outstanding balances, contract details, and payment obligations.
- Follow up on overdue accounts and negotiate payment arrangements with clients.
- Propose appropriate solutions to clients with past-due accounts.
- Maintain professionalism by handling calls politely, confidently, and assertively while providing accurate information.
- Excellent communication skills in Tagalog and English (both written and verbal).
- Basic computer proficiency.
- Strong multitasking skills, high adaptability, and assertiveness.
- Willingness to work onsite within the Ortigas and BGC areas.
- At least a High School graduate (old or new curriculum) or a Vocational Diploma holder
- With collections experience or at least customer service–related experience.
More Info
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Key Skills
Basic computer proficiency
About Company
Skills:
Basic computer proficiency, Outbound collection calls