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Collections Agent - Operations, Monee Credit

Collections Agent - Operations, Monee Credit

MoNeed
  • Posted 5 days ago
  • Be among the first 10 applicants

Job Description

Job Description

  • Handle outbound collection calls.
  • Inform clients about due dates, outstanding balances, contract details, and payment obligations.
  • Follow up on overdue accounts and negotiate payment arrangements with clients.
  • Propose appropriate solutions to clients with past-due accounts.
  • Maintain professionalism by handling calls politely, confidently, and assertively while providing accurate information.

Requirements

  • Excellent communication skills in Tagalog and English (both written and verbal).
  • Basic computer proficiency.
  • Strong multitasking skills, high adaptability, and assertiveness.
  • Willingness to work onsite within the Ortigas and BGC areas.
  • At least a High School graduate (old or new curriculum) or a Vocational Diploma holder
  • With collections experience or at least customer service–related experience.

More Info

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Key Skills

Collections experience

Basic computer proficiency

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