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Behavior abilities:
1. 10 years experience in infrastructure, 5+ years of experience in workstation build and automation
2. Self-motivated, eager to learn in the IT profession
3. Problem-Solving and Analytical Thinking
4. Sense of Accountability and ownership on the environment supported
5. Adaptability, flexibility on technology deployed and utilized through keeping updated with evolving tehcnologies and best practices
6. Team player must be able to work with people within and outside of the IT department.
7. Customer service oriented
8. Excellent communication skills, verbal and written. Fluent English-speaking mandatory
9. Ability to analyze and synthesize situations and understand the business constraints
Technical Environment:
● Operating Systems & Platforms: o Windows Server 2016/2019/2022 Active Directory, DNS, DHCP, Group Policy
VMware vSphere/ESXi, Microsoft Hyper-V
Patching and Firmware upgrades
● Cloud Platforms o Microsoft Azure (IaaS, PaaS, Azure AD, Azure Backup
AWS (exposure to EC2, S3, IAM) o GCP (optional
Hybrid cloud connectivity and monitoring
● Backup & Recovery Tools o Veeam Backup & Replication
Commvault or Veritas NetBackup (as applicable)
Backup scheduling, retention policies, and restore testing
● Storage Systems o SAN/NAS solutions (NetApp, Dell EMC, HPE)
Storage protocols: iSCSI, NFS, SMB
Basic performance tuning and capacity monitoring
● Monitoring & Management o SolarWinds, SCOM, Nagios, or equivalent
ITSM tools (ServiceNow, BMC Remedy)
Patch management and system health reporting
Job ID: 146467517