Sustainability Tech Enabling Renewable Energy Certification and Market Integrity
Our client is a leader in environmental market infrastructure, operating an integrated technology platform that enables carbon markets, renewable energy credits, and ESG commodities to function at scale. They connect registries, exchanges, and participants to deliver transparency, liquidity, and efficient certification processes. With over 100,000 solar systems under management and strong backing from global investors, they continue to expand their impact. Known for innovation and market leadership, they offer careers at the forefront of sustainability, data, and clean energy transformation.
About the Role
The Client Success - Renewables plays a critical role in enabling the integrity and scalability of renewable energy markets by ensuring accurate certification, compliance, and seamless client delivery. This position directly supports the participation of clean energy systems in regulated programs, contributing to real-world sustainability outcomes. Designed as a long-term global career with Emapta, this opportunity offers top-tier talent the chance to work within complex market frameworks, gain specialized expertise, and thrive in a high-performance environment built for the top 1%.
Job Snapshot
Employment Type: Full-time
Shift: Night Shift (8:00 AM - 5:00 PM in the client's time zone), Consecutive days off
Work Setup: Onsite, Makati
What's in It for You
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- 1-3 years of experience in a high-volume client service environment
- Experience using Salesforce or other CRM systems
- Ability to multitask, prioritize, and manage ad hoc responsibilities
- Bachelor's degree in a relevant field
- Exceptional attention to detail and accuracy
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and PDF tools
- Strong written communication skills with a client-focused approach
- High school diploma or equivalent certification
- Availability to work 8:00 AM - 5:00 PM in the client's time zone
Key Responsibilities
- Develop knowledge of SREC, REC, AEC, and other renewable energy markets across assigned U.S. states
- Learn and apply state solar and renewable energy certification rules and procedures
- Understand Managed Solutions services for system owners and solar installers or project developers
- Process renewable energy project applications with accuracy and timeliness
- Review application materials and coordinate with clients and partners for missing information
- Support the state certification process for solar and renewable systems
- Coordinate registration of certified systems in appropriate tracking registries
- Deliver prompt, accurate, and professional client service via email
- Assist in new client onboarding and explain application processes and services
- Guide clients in using and managing their online accounts
- Resolve client and partner inquiries related to applications, account setup, account status, and transactions
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
