Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is
a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also
a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
Clients Success Manager is to protect and grow high-value clients. They focus on proactively guiding clients to achieve their goals with our RGDH platform, rather than simply reacting to issues.
CLIENTS SUCCESS MANAGER
Key Responsibilities
- Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration
- Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
- Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
- Conduct regular business reviews with clients to understand their evolving needs and ensure Razer Gold's solutions align with their objectives
- Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
- Foster and maintain strong client relationships built on trust, transparency, and mutual respect
- Collaborate across Sales, Product, Marketing, Legal, Risk, and Operations to champion partner needs.
Requirements
Pre-Requisites :
- 4+ years in Account Management, Sales, Customer Success, or similar client‑facing roles. (Ideally within startup and enterprise-level technology environments)
- Strong relationship‑builder with experience managing complex stakeholder groups.
- Confident communicator and presenter.
- Data‑driven with experience in reporting, planning, and profitability metrics.
- Comfortable managing a diverse portfolio and identifying new growth opportunities.
- Strategic thinker with a proactive, values‑led approach.
Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.
Are you game
