The Client Services Manager is responsible for providing support in the creation of quality pre-turnover and turnover customer experience by way of ensuring effective customer communication, timely resolution of customer requests and proper turnover of property.
Minimum Qualifications
- Graduate of Bachelor's Degree in Business Administration/Management or any business course.
- More than 5 years of relevant experience in real estate development firms/other related industries. May accept fresh graduate with good scholastic record and with leadership potential.
- Proficient in all aspects of communication including oral, written and presentation skills.
- With problem-solving and analytical skills.
- Proficient in various software applications such as SAP, Smart Sheets, MS Office applications MS Excel, PowerPoint, and Word or other accounting software/application.
- Can deal and handle non-critical problems relevant to client services operations.
- With knowledge and understanding of Client Services, market/competition trends, and business processes/operations.
- Keen on details specifically on different aspects of client services operations.
- Proficient in coordinating and collaborating with cross-functional departments, projects, and teams.
