Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Core Purpose: We ensure mobile technology works so that people can focus on what matters.
Our Core Values
- Genuine and Respectful
- Pride in Everything We Do
- Excellence through Innovation
- Obsessed with Customer Success
Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.
We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.
Chief of Staff
Location: Silver City, Pasig, Metro Manila (Hybrid)
About The Role
The Chief of Staff serves as a strategic partner to the CEO/CRO, driving operational excellence, optimizing executive time, and ensuring alignment across key priorities. This role blends executive support, business operations, and project coordination, acting as a force multiplier to enhance decision-making, execution, and cross-functional collaboration.
Key Responsibilities
Executive Calendar & Communications Management
- Manage executive calendar, ensuring alignment with strategic priorities, resolving conflicts, and protecting focus time
- Oversee executive communication flow by prioritizing inboxes, drafting responses, routing messages to the right people, and driving timely follow-ups
- Act as a gatekeeper and facilitator to maximize executive efficiency and effectiveness
Meetings, Strategic Support & Reporting
- Conduct research on people, companies, and key topics to support executive preparedness for meetings and calls
- Prepare agendas, materials, and executive briefings for internal and external meetings
- Provide structured meeting summaries, capture key insights, track action items, and ensure accountability and follow-through
- Support development and quality review of presentations (e.g., board decks, QBRs), ensuring accuracy, clarity, and executive readiness
- Maintain and analyze recurring business reports, including sales and pipeline tracking, and synthesize insights for leadership
- Analyze call data and deliver weekly reports summarizing key insights, trends, and performance observations
Business Operations & Project Execution
- Drive cross-functional coordination by tracking initiatives, identifying blockers, and ensuring timely execution
- Partner with internal teams to monitor deliverables, maintain visibility on progress, and escalate risks when necessary
- Track and manage direct reports deliverables via Smartsheet, ensuring alignment with timelines and providing ongoing updates on progress, risks, and deviations
Stakeholder & Relationship Management
- Maintain and manage key stakeholder relationships by updating contact lists, tracking engagement touchpoints, ensuring consistent follow-ups, sending thank-you notes, and keeping commitments visible and on track
- Support internal and external communications with strong professionalism and confidentiality
- Coordinate across teams and leadership to ensure alignment and seamless collaboration
Administrative & Operational Support
- Oversee administrative operations including expense management, document organization, and signature workflows
- Maintain accurate, secure, and accessible records and documentation
- Coordinate end-to-end travel and logistics, including itineraries and contingency planning
- Provide support to additional stakeholders and take on special projects as needed
AI & Technology Enablement
- Leverage AI tools and automation to improve productivity, streamline workflows, and enhance reporting and communication
- Identify opportunities to optimize processes through technology and implement scalable solutions
- Stay up to date with emerging tools and best practices to continuously improve operational efficiency
Qualifications
- At least 5 years of experience as an Executive Assistant, Chief of Staff, or similar role in a shared services or international environment
- Effective communicator with strong written and verbal English skills
- Strong interpersonal skills; outgoing, sociable, and easy to approach
- High level of discretion, trustworthiness, professionalism, and attention to detail
- Data-driven and analytically minded, with strong critical thinking, problem-solving abilities, and comfort working with metrics, tools, and technology
- Excellent organizational and time management skills
- Experience working with global stakeholders and cross-functional teams
- Proven ability to work proactively, independently, and under pressure
- Demonstrated AI literacy with ability to use tools for efficiency and decision support is a strong preference
- Adaptability to changing business needs and priorities
- Willingness to work in a hybrid setup and fixed night shift schedule (Silver City, Pasig)
