Responsibilities:
- Oversee the bakery shop operation, ensuring smooth and efficient production according to company policies.
- Adhere to various safety, service, hygiene, and environmental regulations.
- Act professionally and courteously with guests and crew.
- Lead, coach, and evaluate bakery shop team members.
- Manage bread production, quality, and presentation for daily menus.
- Control food costs and minimize waste through production forecasts.
- Supervise bread display in buffets.
- Uphold US Public Health regulations in food preparation and sanitation.
- Maintain the bakery shop and equipment properly.
- Ensure readiness for US Public Health inspections.
- Order and receive necessary supplies from the main stores.
- Ensure recipes and yields comply with company standards.
- Complete daily consumption reports.
- Enforce proper uniform and hygiene standards for bakery staff.
- Understand time and attendance procedures and work schedules.
- Assist guests and crew members with inquiries.
- Attend meetings, training, and other work-related activities.
- Manage daily production recaps.
- Coach and train Cook Baker.
- Perform additional duties as assigned.
Qualifications:
- Minimum 3-4 years experience as a Head Baker/CDP Baker in an upscale establishment (cruise ship experience preferred).
- Culinary school degree required.
- Strong leadership, communication, problem-solving, and interpersonal skills.
- Excellent customer service, teamwork, and conflict-resolution skills.
- Knowledge of personalized service principles and techniques.
- Strong planning, coaching, organizing, and staff management skills.
- Basic computer software skills.
- Understanding of basic accounting principles.
- Ability to write reports and maintain positive relationships with superiors.
Overall, this seems like a demanding and responsible position requiring strong leadership, organizational, and communication skills. If you have the necessary experience and qualifications and are comfortable working in a fast-paced, multicultural environment, then this opportunity might be a good fit for you.
Do you have any specific questions about the position or your suitability for it We'd be happy to help in any way we can.