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Channel Program Manager

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  • Posted 2 days ago
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Job Description

WEu0026rsquoVE GOT YOU COVERED! Dependable HMO and free lunch daily u0026ndash so you can save more and stress less.

Awesome perks await in #WeAreTGT: BGC
  • Health & Wellbeing:HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurances
  • Rewards & Recognition:24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks:Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location:Work in BGC
IDEAL MANAGER PROFILE
  • At least 3 years of managerial experience in related role
  • 5u0026ndash8 years experience in channel management, partnerships, or account management.
  • Bacheloru0026rsquos degree in Business, Marketing, or related field.
  • Strong communication and relationship-building skills.
  • Experience collaborating with cross-functional teams.
  • Analytical and able to track partner performance and program results.
  • Organized, proactive, and able to manage multiple partners.
  • Leadership or team supervision experience is an advantage.
  • Willing to work on-site, dayshift, in our BGC site
YOUR DAILY TASKS
Partner Relationship Management
  • Serve as the main point of contact for partners and address any issues or concerns.
  • Establish and maintain strong, collaborative relationships with partners.
  • Provide ongoing support and resources to partners, ensuring they have what they need to succeed.
  • Liaise with other departments to cascade and ensure partner concerns are address
  • Track and analyze the performance of channel programs, using metrics such as partner satisfaction and partner attrition
  • Keep partners informed about new products, features, or changes in the companyu0027s offerings.
  • Equip partners with sales tools and marketing materials to enhance their effectiveness.
  • Partner Offboarding/Separation - Documentation and process discussion
Partner Program Development and Management
  • Design and implement channel partner programs that align with the companyu0026rsquos strategic goals.
  • Develop and deliver training programs for partners to ensure they understand global offshoring and the process related to achieve a successful journey.
  • Initiate data gathering to ensure partner feedback and inputs are used in developing relevant and timely programs
  • Develop incentives, promotions, events and training initiatives to engage and empower channel partners.
  • Monitor the performance of channel programs and make adjustments as needed to improve effectiveness.
  • Identify and address underperforming areas and develop strategies to improve partner productivity.
Cross Functional Collaboration
  • Work closely with internal teams such as Marketing, Operations, HR, Finance and executives to ensure partnersu0026rsquo needs/concerns are addressed
  • Ensures alignment with Organizational objective
  • Collaborate on product launches, promotional campaigns, and other initiatives that involve channel partners.
Team Management
  • Induction/Training of newly hired Channel program Officers
  • Bi-annual performance reviews and Individual Development Plan
  • Individual Staff Development u0026ndash training, cross-skilling, up-skilling
  • Ensure KPIs and Targets are met by the current team
  • Discipline Management
#WeAreTGT in BGC: Great Place to Worku0026reg Certifiedu0026trade
As a Great Place to Worku0026reg certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

Experience our seamless 100% virtual recruitment process. Apply anytime, anywhere!

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Job ID: 135670909