Change Analyst

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer experiences are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.

Extraordinary is when experiences come together a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with Scale @ Speed as our guiding principle.

About the role:

Roles and Responsibilities

As a Change Analyst, you will play a key role in ensuring successful transitions and transformations within the organization.

Your primary responsibility will be end-to-end change management - impact analysis, planning, analyzing, designing and implementing the change while ensuring adoption. Scope covers impact to organization, culture and business processes, including training.

Displays

Organizational Change Management

Business Analysis

Business Administration

Stakeholder Management

Delivers

Change Impact Assessment:

Conduct change impact assessments to understand the effects of proposed changes on various teams and individuals.

Develop mitigation plans to address potential challenges.

Communication and Stakeholder Engagement:

Create clear and compelling communication materials to inform employees about upcoming changes.

Engage stakeholders at all levels to gain buy-in and support for change initiatives.

Ensuring communication throughout the change cycle is managed and implemented.

Training and Development:

Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to new processes, systems, or organizational structures.

Change Implementation:

Facilitate the execution of change initiatives, ensuring that timelines are met, and desired outcomes are achieved.

Monitor progress and make adjustments as needed to ensure successful implementation.

Data Analysis and Reporting:

Analyze data and feedback related to change initiatives.

Prepare regular reports to track the progress of change initiatives and identify areas for improvement.

Culture of Change:

Cultivate a culture of adaptability and resilience within the organization. Advocate for the importance of embracing change as a means of driving growth and innovation.

Skills, Qualifications, and Competencies

Bachelor's degree in Business and/or Technology field

Proven experience in system implementation

Experience in change management, organizational development, and/or business process

Excellent interpersonal and communication skills, both written and verbal.

Strong facilitation and presentation abilities.

Analytical mindset with the ability to interpret data and identify trends.

Demonstrated ability to build relationships and influence stakeholders at all levels.

Knowledge in change management methodologies and tools.

Knowledge of project management principles.

High level of empathy and understanding of the human side of change.

Certification in change management (e.g., Prosci) is an advantage

At least 2-3 years of related experience

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.