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Shopee

Category Manager - Packaging (Supply & Demand Planning), Partnerships

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Job Description

Job Description:

Category Strategy & Commercial Leadership

  • Own and drive the end-to-end packaging consumables category strategy.
  • Lead budgeting, cost forecasting, and financial performance management of the category.
  • Conduct market benchmarking and industry analysis to ensure suppliers are best-in-class in pricing, service and quality.
  • Lead strategic sourcing initiatives, exploratory sourcing, and competitive bidding activities.
  • Negotiate commercial terms, service levels, and long-term agreements to optimize total cost of ownership.

Demand & Supply Planning Ownership

  • Lead demand and supply planning to ensure alignment with operational volume projections.
  • Maintain optimal inventory levels across all warehouses while minimizing working capital exposure.
  • Establish planning governance, controls, and forecasting accuracy standards.
  • Implement proactive risk mitigation strategies to prevent stockouts and excess inventory.

Supplier Performance & Governance

  • Lead structured business reviews and supplier performance management (KPIs, SLAs, scorecards).
  • Ensure compliance with material specifications and packaging standards.
  • Drive continuous improvement initiatives with suppliers to enhance reliability and cost efficiency.
  • Partner with Legal on contract governance and risk management.

Cross-Functional Leadership

  • Collaborate with Operational Excellence on packaging standards and material guidelines.
  • Partner with FP&A on annual planning and budget tracking.
  • Align with Supply & Demand Planning teams on order projections and volume trends.
  • Coordinate with Local Procurement on sourcing execution and vendor onboarding.
  • Work closely with warehouse teams on consumption declarations, stock accuracy, and replenishment discipline.

Team & Operational Leadership

  • Lead two (2) Material Planners managing stock across all warehouses.
  • Oversee and provide governance to Warehouse Custodians to ensure accurate inventory control, consumption reporting, and stock discipline at site level.
  • Establish performance metrics, accountability frameworks, and continuous improvement practices for both planners and custodians.

Business Continuity & Escalation Management

  • Lead emergency response during out-of-stock situations caused by vendor issues or demand volatility.
  • Develop contingency sourcing and buffer strategies to ensure operational continuity.
  • Act as escalation point for critical supply risks affecting warehouse operations.

Success Measures

  • Zero or minimal stockout incidents across all warehouses.
  • Optimized inventory turns and working capital efficiency.
  • Competitive supplier cost positioning vs. market benchmarks.
  • Strong supplier performance and contract compliance.
  • High planning accuracy and disciplined warehouse stock management.
  • Effective team leadership and cross-functional collaboration.

Requirements:

  • Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, Logistics, or a related field.
  • 5+ years of relevant experience in supply chain, procurement, or category management, preferably in fast-moving consumer goods, e-commerce, logistics, or multi-warehouse operations.
  • Proven track record in category management, supplier performance management, and end-to-end supply planning.
  • Experience managing multi-site inventory and material requirement planning teams.
  • Strong exposure to budget ownership, cost management, and commercial negotiations.
  • Demonstrated ability to lead cross-functional projects involving procurement, operations, finance, and legal teams.
  • Experience in emergency stock management and business continuity planning is highly desirable
  • Commercial acumen: supplier sourcing, negotiation, cost benchmarking, and market analysis.
  • Analytical & planning skills: demand forecasting, inventory optimization, supply risk mitigation, and scenario modeling.
  • Operational excellence: warehouse stock control, material planning, and emergency response management.
  • Leadership & people management: ability to lead planners and warehouse custodians, set KPIs, and drive performance.
  • Cross-functional collaboration: works effectively with finance, legal, operational excellence, procurement, and warehouse teams.
  • Communication skills: clear, concise, and persuasive in reporting to senior management and suppliers.
  • Technical proficiency: experience with ERP, inventory management systems, and Excel/BI tools for analysis and reporting.
  • Problem-solving: proactive, data-driven, and able to handle high-pressure situations without compromising quality or timelines.
  • Continuous improvement mindset: identifies opportunities to enhance supply reliability, cost efficiency, and supplier performance.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144179437

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