Cash Applications Clerk (Accounts Receivable)

About the company:

The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses, mid-market, and enterprise customers. The Functionary partners with retailers, OEMs, and distributors to provide support solutions to customers needing help with customer support, e-commerce operations, setup, connectivity, Internet of Things (IoT) devices, and cloud services. The Functionary has handled over 5 million support requests, delivering market-leading customer satisfaction scores, to empower customers to get the help they need when they need it.

Job Summary

We are seeking a detail-oriented and highly organized Cash Applications Specialist to join our team. In this role, you will be responsible for accurately applying customer payments, maintaining accounts receivable records, and supporting financial operations through data integrity and timely processing.

You will play a key role in ensuring the accuracy of cash postings, resolving discrepancies, and supporting both internal teams and customers with account-related inquiries. This position is ideal for someone with strong analytical skills, a high level of accuracy, and experience working in fast-paced, data-driven environments.

Key Responsibilities

• Perform high-volume data entry related to cash applications and payment processing
• Accurately post cash receipts, including checks, ACH, EFT, and credit card payments
• Apply customer payments to accounts and process necessary adjustments or credits
• Conduct accounts receivable (A/R) research and resolve discrepancies
• Support month-end closing activities, including reporting and reconciliations
• Investigate and resolve customer and internal inquiries related to account balances or transactions
• Perform audit research and ensure accuracy of financial records
• Maintain organized documentation and support various administrative tasks as needed

Requirements

• Bachelor's degree in Accounting, Finance, or related field
• 2–3 years of relevant experience in a US-based corporation
• Experience with cash application processes, including posting customer payments (checks, ACH, EFT)
• Strong attention to detail and ability to meet deadlines