Cash Application Specialist

At eClerx Philippines, Inc., we are proud to be part of a dynamic global organization, headquartered in Mumbai, where people are at the core of our success. Our core valuesClient-Centricity, Excellence, Integrity, and Peopleshape everything we do, empowering our 16,000+ diverse professionals across 13 countries to consistently deliver exceptional results. As a global leader in business transformation, we provide innovative solutions that streamline operations, optimize performance, and enable clients to thrive in fast-evolving markets. By fostering a culture of collaboration, innovation, and continuous growth, we ensure every individual is valued, and together, we succeed as #OneeClerx.

The AR Customer Payments Specialist is responsible for processing all daily forms payments i.e. checks, lockbox, ACH/EFTs, credit cards. This role also entails working on refunds, NSF payments, moving misapplied payments, locating missing payments and working on credits on account. Depending on the company, it may require printing invoices/statements or working on collections.

Work with daily lockbox file to post all payments

Pull daily bank payment files to post to billing system

Process and post credit card payments

Open mail/scan/process/deposit non-lockbox checks mobile deposits

Research missing or misapplied payments

Reconcile payments back to the bank prior to posting

Check and credit card refunds

Research Delinquent loan payments, determine if need to go to collections

Assist with data needed for audit requests

Review/Process chargebacks and reverse NSF payments

Send Monthly Statements to loan customers

Process Bad Debt Recovery payments

Approve/apply credit memos and adjustments

Process intercompany payments/transfers/invoices

Requirements:

• Bachelor of Science in Accounting graduate, or any Accounting, Finance or business-related course
• At least 3 - 4 years of experience in Accounts Receivable
• Prior experience in cash processing / cash applications
• Prior experience in Bank reconciliation
• Strong communication and interpersonal skills
• Strong attention to detail and high level of accuracy
• Ability to maintain a high level of confidentiality and professionalism
• Excellent organizational skills
• Be able to work as a team and independently
• Knowledgeable in accounting software preferably SAP, Quick books, NetSuite, or Xero.
• Organized and with keen attention to detail.
• Conversant in IFRS and US GAAP
• Willing to work on night shift schedule/US hours, including holidays and overtime
• Amenable to work in Alabang, Muntinlupa City once work in office resumes.