Case Manager

Hybrid Legal Case Manager / Intake Specialist

Remote

Pay: $8.00/hour

Full-Time | Pacific Time (PT)

Industry: Family Law

About the Role

We are looking for an experienced and organized Legal Case Manager / Intake Specialist to support a California family law firm.

This is a hybrid role combining case management, client intake, legal assistance, and administrative support. You will help keep cases organized, communicate with clients, manage deadlines, support the attorney, and assist potential clients through the intake process.

The ideal candidate is proactive, organized, comfortable speaking with clients, and able to manage multiple cases and tasks at the same time.

Key Responsibilities

Case Management & Client Support

• Monitor case timelines, deadlines, and outstanding tasks

• Provide clients with regular case updates

• Follow up on missing documents and information

• Organize records and case files

• Make sure attorneys have the information needed for each case

• Respond professionally to client questions and concerns

• Keep the case management system updated

Legal & Administrative Support

• Manage attorney calendars and appointments

• Schedule court dates, depositions, and client meetings

• Draft and format routine legal documents

• Assist with court and agency filings

• Organize and maintain electronic case files

• Handle emails and correspondence

• Coordinate with clients, courts, opposing counsel, experts, and other parties

• Track important deadlines and reminders

Client Intake

• Answer inbound calls and inquiries

• Screen potential clients

• Conduct initial intake and gather case information

• Schedule consultations

• Follow up with leads

• Send intake forms and document requests

• Prepare engagement letters and retainer agreements

• Keep lead and intake information updated

• Help improve lead follow-up and conversion

Qualifications

• Previous experience as a Legal Case Manager, Legal Assistant, Paralegal, or Intake Specialist for a U.S. law firm

• Family Law experience is strongly preferred

• Experience with client intake and case management

• Experience managing legal calendars and deadlines

• Experience preparing and organizing legal documents

• Comfortable communicating directly with clients

• Strong written and spoken English

• Strong organization and follow-up skills

• Able to work independently and manage multiple priorities

Ideal Candidate

We are looking for someone who is organized, proactive, dependable, and client-focused. You should be comfortable taking ownership of your tasks, following up without constant reminders, and helping the attorney keep cases and client communications organized.

Requirements

• Full-time availability during Pacific Time (PT) business hours

• Reliable high-speed internet

• Personal computer and headset

• Quiet and professional remote workspace