ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles And Responsibilities
Process Initial or Pre-Authorization via Phone or via Email
Respond to provider requests
Communicate to insurance providers for authorization determination
Process verification of members benefits
Review Members clinical records
Manage healthcare cases
Requirements
At least 1 year Healthcare BPO experience
Experience handling/processing Authorization
Excellent verbal and written English skills
Willing to work onsite in Makati
Amenable working night shift
Benefits
What can we offer you
Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us
We encourage you to follow your passions and learn new skills
Our commitment to you
Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all inclusive environment where everyone thrives
