Call Center Representative
Call Center Representative
metacom careers- Posted 9 hours ago
- Be among the first 10 applicants
Job Description
Description
- Manage inbound and outbound calls professionally and efficiently.
- Provide excellent customer service by addressing queries and complaints.
- Assist in scheduling appointments and follow-ups as needed.
- Collaborate with team members to enhance service delivery.
- Utilize problem-solving skills to resolve customer issues effectively.
- Educational Qualifications: Bachelor's degree in a relevant field or equivalent experience
- Experience Level: Fresh Graduate or 0-2 years of experience in customer service or call center
- Skills and Competencies: Proficient in English Language, strong customer service skills, problem-solving abilities
- Qualities and Traits: Team player with excellent interpersonal skills
- Responsibilities and Duties: Ability to manage multiple tasks and provide accurate information
- Working Conditions: Ability to work in a fast-paced call center environment
More Info
Key Skills
About Company
Skills:
Customer Service Orientation, Call center operations, English language skills, Scheduling, Problem-solving
Skills:
Data entry experience, Microsoft Office Applications, Customer Service Skills, Ability to type at least 20 words per minute, Basic computer proficiency