Call Center Representative

metacom careers

Fresher

Philippines

Posted 4 hours ago
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Job Description

Description

Provide exceptional customer service to clients in a professional and courteous manner.
Handle incoming calls, resolve customer inquiries, and provide information about products and services.
Schedule appointments and manage customer accounts efficiently.
Collaborate with team members to enhance the overall customer experience.
Utilize problem-solving skills to address customer concerns and escalate issues when necessary.

Requirements

Educational Qualifications: Bachelor's degree in a relevant field preferred.
Experience Level: 0–2 years of experience in a call center or customer service role.
Skills and Competencies: Strong command of the English language and excellent interpersonal skills.
Responsibilities and Duties: Ability to manage customer inquiries and schedule effectively.
Qualities and Traits: Must be a team player with a strong commitment to customer satisfaction.
Skills and Competencies: Familiarity with Salesforce or other CRM software is a plus.

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About Company

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Job ID: 153773271

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Last Updated: 04-09-2026 07:41:18 PM

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