Business Systems Analysis and Process Re-engineering
Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;
Coordinate with other departments during the system development phase to ensure the creation of a good quality application;
Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures & technical manuals related to the project and other projects that may be assigned;
Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users;
Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and,
Provide support to internal and external clients in matters relating to business rules and policies of of the projects handled.
Client Support
Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled;
Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for process owners and users; and,
Conduct regular relationship management initiatives with the process owners.
Communication
Prepare draft reply letters to government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and,
Coordinate and/or prepare reports as requested by government agencies/internal clients with the supervision of Sr. Business Systems Analyst.
Minimum Qualifications
College graduate of Computer Science, Computer Engineering, Industrial Engineering, Math or any IT-related course
No licensure or certification required but any Certification in one or more Agile methodologies is an advantage.
With at least 3 years of experience is Business System Analyst
