Business Solutions Specialist

Be part of CIBI Information Inc., a purpose-driven company at the forefront of enabling better credit decisions in the Philippines and beyond.

ROLE OVERIEW

As a Business Solutions Specialist, you will be expected to be the primary knowledge resource for the Sales team during API Integration, API deployment and technical issues for all Individual Credit Solutions (ICS) products. Working in collaboration with the assigned Sales Managers and Internal Partners, SC. will play an essential role in the sales process, acting as a technical advisor and a product advocate; thoughtfully considering customer needs to arrive at the best solution.

DUTIES AND RESPONSIBILITIES

• Establish and grow a productive relationship with the internal stakeholders and external clients to ensure achievement of team goals in new customer acquisition, customer upsell, and customer retention related to Technical Integration.
• Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, Cloud Solutions, APIs (JSON and XML), etc.
• Remain up to date on all current and new CIBI services offers, solutions and product offerings.
• Remain up to date on relevant competitive solutions, products and services.

JOB SPECIFICATIONS

Educational Background

• Bachelor's/College Degree in Information Technology, Data Science, Analytics or related disciplines.

Experience

• Minimum 5 years of work experience in a related field
• Proven track record in API integration/Management & IT Business Support in the Banking/Financial Industry

Technical / Functional Skills

• MS Office / Google Workspace Proficiency
• Sales Demo & Product Presentation
• Solution Architecture & Technical Scoping
• Systems Integration & APIs
• Cloud Infrastructure / SaaS Understanding
• CRM & Ticketing Tools (e.g., Salesforce, HubSpot, Jira)
• Data Analysis & Reporting
• Information Security Awareness

Other skills

• Self-motivated, pro-active, self-reliant, collaborative, and communicative
• Articulate and compelling presentation skills with the ability to present to a wide range of stakeholders, both virtually and face to face and in casual and high stakes scenarios.
• Excellent communication skills in speech and writing, tailored for the audience.
• Organized and analytical, ability to eliminate sales obstacles through creative and adaptive approaches.