Business Process Senior Associate

responsible on inputting and verifying client's application to the system, information included are personal, medical, and financial including determining necessary requirement and issue policy.

Position Responsibilities:

• Input and verify clients personal, medical, and financial information in the system with a high level of accuracy.
• Determine required documents and prepare necessary requirements prior to policy issuance.
• Ensure all information is complete and correct to avoid compliance errors and support smooth processing.
• Manage and complete assigned cases within the required turnaround time while meeting service level targets.
• Communicate effectively with underwriters and partner departments, handling transactions accurately with minimal supervision.

Required Qualifications:

• Open to fresh graduates with a Bachelor's degree
• Undergraduates may also apply, provided they have at least 2 years of BPO, backoffice, or administrative experience
• Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
• A bachelor's degree in any field is required.
• Amenable for fixed day shift.

Preferred Qualifications:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .