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AIA Group

Business Process and Policy - Principal

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Job Description

MediCard Phils., Inc.is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCardnow boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCardis currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Drives organizational process optimization through people management, cross-functional implementation of process changes, documentation, training collaboration, and a culture of global continuous improvement, including change management and ISO initiatives.

DUTIES & RESPONSIBILITIES
1. Leadership
.People Management: Manages and mentors Process and Policy Specialists. Conducts calibration sessions across the organization to ensure consistency in evaluations

2. Technical Skills
.Process Evaluation: Identifies inefficiencies, bottlenecks, and opportunities for enhancement within operational processes by conducting data analysis and engaging with stakeholders.
.Process Strategy: Formulates and implements strategies for designing new processes or refining existing ones to optimize workflows, reduce costs, and boost operational efficiency
.Documentation Management: Oversees the documentation of processes using various tools to ensure clarity, consistency, and ease of execution
.Implementation Oversight: Leads cross-functional teams in the successful implementation of process changes, providing guidance and assistance for seamless adoption.
.Training Collaboration: Collaborates with training teams to develop and deliver necessary content on updated processes, ensuring understanding and compliance across the organization.
.Continuous Enhancement: Monitors process performance indicators, gather feedback, and drive continuous improvements to enhance efficiency and effectiveness.
.Continuous Improvement: Champions global best practices to ensure culture of continuous improvement is cascaded and applied in the organization leads company wide initiatives such as ISO and equivalent programs
.Change Management: Manages change processes by addressing resistance, fostering engagement, and facilitating a smooth transition to new policies and procedures.

At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or any other characteristic, feels valued and empowered to contribute their unique perspectives and talents.

Our inclusive hiring practices ensure that we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We are dedicated to continuously improving our processes and policies to eliminate biases and barriers, ensuring that every employee has the support and resources they need to thrive.

MediCard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join MediCard Now!

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About Company

AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.

Job ID: 144969993