About the role
Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency and support the company's overall objectives.
What you'll be doing
- Conduct thorough analyses of existing business processes to identify areas for improvement
- Develop and implement streamlined workflows and systems to enhance productivity and performance
- Collaborate cross-functionally with teams to understand their needs and pain points
- Design and document new process models, policies, and procedures
- Provide training and support to ensure successful adoption of process changes
- Monitor and evaluate the effectiveness of implemented improvements
- Recommend data-driven solutions to complex business challenges
What we're looking for
- Bachelor's degree in Industrial Engineering
- Significant experience as a Business/Systems Analyst
- Fresh Graduates are welcome to apply
- Strong analytical and problem-solving skills with the ability to think critically
- Excellent communication and stakeholder management abilities
- Experience with business process mapping, documentation, and optimisation
- Proficiency in using relevant tools and technologies for process analysis and improvement
- A team player with the drive to continuously learn and improve
