Business Management Coordinator

The Business Management Coordinator supports the planning, coordination, and delivery of initiatives across Colleague Communications, Community Investment, and Colleague Events. This role ensures smooth execution of programs, timely communication, accurate reporting, and strong stakeholder coordination.

Reporting to the Head of Business Management, Colleague Communications & Events and Community Investment, this role will work closely with the team and leaders across functions to operationalize strategies, manage logistics, maintain program documentation, and support colleague engagement. The role contributes to continuous improvement by identifying efficiencies, monitoring performance metrics, and supporting consistent execution acr oss initiatives.

Position Responsibilities:

• Assist in drafting of communication materials such as announcements and event invites. Maintain communication calendars, trackers, and stakeholder updates. Monitor communication metrics and prepare regular reports.

• Assist in organizing community programs including volunteer activities and NGO partnerships. Supports coordination with external partners and internal volunteers. Track program participation, impact metrics, and documentation.

• Provide operational support for planning and delivering colleague events. Assist with logistics, vendor coordination, materials preparation, and onsite execution.

• Provide coordination, administrative support, and followthrough for senior leaders.
• Perform other tasks as assigned.

Required Qualifications:

• 2 to 4 years experience in communications, events, CSR, or related support roles.

• Strong coordination and organizational skills.

• Excellent written and verbal communication.

• Experience supporting programs or events.

• Proficiency with MS Office tools.

• Strong attention to detail in documentation and reporting.

Preferred Qualifications:

• Experience in corporate communications or CSR.

• Background in event coordination or volunteer management.

• Experience working with multicultural teams.

• Exposure to project management tools or methodologies.

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .