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Shopee

Business Intelligence (BI) Lead (Buyer Experience)

7-9 Years
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Job Description

Job Description:

  • Team Leadership & Mentorship: Lead, manage, and mentor a team of BI analysts, fostering a collaborative and high-performance environment. Provide guidance on best practices, technical skills, and career development.
  • Product Analytics & Experimentation: Lead the design, execution, and analysis of A/B tests for new buyer-facing features. Deliver clear insights on their impact to key top-line and bottom-line metrics, providing data-driven recommendations for product iteration.
  • BI Strategy & Roadmap: Develop and execute a comprehensive BI strategy that aligns with product and business objectives. Define the roadmap for analytics projects and platforms to support the optimization of the buyer experience.
  • Stakeholder Management: Collaborate with product managers, designers, and engineers to understand their data needs, gather requirements, and deliver insights that inform the product development lifecycle.
  • Dashboarding & Visualization: Oversee the design, development, and maintenance of insightful and user-friendly dashboards and reports using tools like Tableau, focusing on key product and user behavior metrics.
  • Advanced Predictive Analytics: Drive the adoption of advanced analytics to identify key business trends and opportunities. Key responsibilities include:
  • Developing and refining models to accurately predict Customer Lifetime Value (CLV) under different scenarios.
  • Analyzing and modeling how different promotion mechanics influence predicted buyer conversion and purchasing behavior.
  • Data Governance & Quality: Establish and enforce data governance policies and standards to ensure data quality, consistency, and security across all BI solutions.

Requirements:

  • Bachelor's degree or higher in Computer Science, Information Systems, Statistics, Business Analytics, or any related fields
  • 7 years of experience in Business Intelligence, data analytics, or product analytics.
  • 3 years of proven experience in a leadership or management capacity, successfully leading a BI or analytics team with 10 or more members
  • Strong domain expertise in the e-commerce industry
  • Expert-level proficiency in SQL for complex querying and data manipulation.
  • Proven experience designing, executing, and analyzing large-scale A/B tests to measure impact on business metrics.
  • Experience with modeling Customer Lifetime Value (CLV) and its application to business strategy
  • Strong ability to analyze and model the impact of various promotional mechanics on user conversion and behavior.
  • Extensive hands-on experience with major BI platforms (e.g. Tableau).
  • Experience with a programming language like Python or R for data analysis is a strong plus.
  • Excellent communication and presentation skills, with the ability to articulate complex analytical findings to non-technical stakeholders.
  • Strong analytical and problem-solving abilities with a keen attention to detail.
  • Proven business acumen and the ability to translate business challenges into data-driven solutions.
  • Excellent project management and organizational skills.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 136445579