Business Development Manager

Company Description DSV – Global Transport and Logistics provides and manages supply chain solutions for companies of all sizes, from local businesses to multinational corporations. With close to 150,000 employees in over 90 countries, DSV combines global reach with a strong local presence to stay close to its customers. The organization is dynamic and committed to integrity, inclusivity, and respect for different cultures and individual rights. DSV is focused on driving a more sustainable future for the logistics industry, ensuring that services align with environmental responsibilities. Applicants can learn more about DSV's global operations and values at www.dsv.com.

Role DescriptionThe Business Development Manager / Assistant Manager drives growth for the Contract Logistics business through strategic customer acquisition, cross-selling, and market expansion. The role focuses on identifying new opportunities, designing tailored logistics solutions, and maintaining long-term client partnerships to deliver profitable and sustainable results.

Working closely with Solutions Design, Operations, Pricing, and Regional Business Development teams, the position contributes to achieving the company's revenue goals, aligning with global business strategies, and ensuring a seamless customer experience.

Specific Accountabilities

New Business Development

• Identify, qualify, and secure new customers for Contract Logistics (warehousing, distribution,

and value-added services).

• Develop and manage a strong sales pipeline to achieve set revenue and margin targets.

• Partner with cross-functional teams to prepare proposals and commercial offers that meet client

needs.

• Conduct business presentations, client meetings, and site visits to build credibility and

confidence.

Regional Collaboration & Strategic Alignment

• Coordinate with regional and global BD counterparts to ensure local strategies align with global

objectives.

• Contribute to RFQs, RFPs, and tenders, ensuring proposals meet customer expectations and

company standards.

• Share local market intelligence and insights to strengthen regional pursuit strategies.

Cross-Selling & Solution Integration

• Work with internal stakeholders to identify opportunities for cross-selling transport, brokerage,

and supply chain services.

• • Introduce integrated end-to-end logistics solutions that enhance customer value and retention

Client Relationship Management

• Maintain strong, trust-based relationships with customers through regular business reviews and

proactive engagement.

• Monitor customer satisfaction and address concerns to ensure long-term partnership.

• Represent the company in trade shows, client meetings, and industry events.

Reporting & Compliance

• Prepare regular reports on pipeline performance, conversion rates, and market activities.

• Ensure compliance with internal governance, commercial policies, and ethical sales practices.

Skills Required

• Strong commercial acumen and negotiation skills

• Excellent communication and presentation abilities

• Strategic and analytical thinking with problem-solving capability

• Collaborative and results-driven mindset

• Customer-centric approach with high attention to relationship management

• Proficiency in CRM tools, Microsoft Office, and data reporting

• Ability to work effectively across functions, regions, and cultural contexts

Experience and Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related

field

• Manager: 5–8 years of proven success in Contract Logistics or Warehousing Business

Development

• Assistant Manager: 3–5 years in business development, sales, or logistics solutions selling

• Demonstrated success in RFQ/RFP handling, pipeline management, and deal closure

• Experience in FMCG, Retail, or E-commerce logistics preferred

• Willingness to travel frequently for client meetings and business development activities