Busy Bee Cleaning Services is seeking a high-energy, results-driven Business Development & Sales Lead. This role focuses on driving total company growth by capturing both new B2B commercial accounts and untapped B2C market opportunities. Additionally, you will oversee end-to-end sales operations, managing both the Manila and regional sales teams to ensure they hit targets, follow company processes, and deliver top-tier customer service.
Key Responsibilities
Business Development & Dual-Market Expansion
- B2B Contract Acquisition: Identify, prospect, and secure new commercial cleaning accounts (offices, medical facilities, retail).
- B2C Opportunity Hunting: Discover and launch new revenue streams for premium residential services, deep cleaning, and specialized home care.
- Market Expansion: Research and penetrate new geographic territories for both corporate clients and high-end residential communities.
- Lead Generation: Execute targeted omni-channel outreach, strategic networking, and modern prospecting strategies.
Sales Operations & Leadership
- Team Management: Lead, mentor, and inspire the Manila and regional sales teams.
- Target Achievement: Drive the team to consistently meet and exceed monthly and quarterly quotas.
- Process Compliance: Standardize and enforce strict adherence to end-to-end sales workflows.
- End-to-End Sales Oversight: Manage the entire customer journey from initial inquiry to final onboarding.
- High-Class Customer Service: Set and maintain premium service standards for maximum client satisfaction.
- Performance Analytics: Review sales pipelines regularly and implement data-driven improvements.
Qualifications
- Experience: Minimum 5 years in sales, with a proven blend of B2B and B2C sales environments.
- Leadership: Minimum 2 years of experience managing regional sales teams and enforcing KPIs.
- Industry Knowledge: Experience in commercial cleaning, facility management, property management, or hospitality is highly preferred.
- Track Record: Demonstrated success in both corporate contract acquisition and mass/premium consumer market growth.
- Communication: Exceptional negotiation and presentation skills; completely fluent in English and Tagalog.
- Attributes: A hunter mentality with high standards for premium customer service and operational discipline.