At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients ICT needs, and presenting aligned solutions. They provide market insights, oversee project development, and coordinate end-to-end implementation, contributing to process improvement and people management within a unified One Globe approach. The role emphasizes a strategic blend of sales support, technical expertise, and holistic project management.
Duties And Responsibilities
- Co-Accountable with the Sales Channels for the shared Non-core (Managed Services & Solutions) target.
- Drives sales counterpart/s to meet sales objectives by providing support, recommendation on appropriate products, services and offers that best address the client requirements as well as resolution of issues through joint visits during sales calls.
- Scope clients Cybersecurity requirement from a technical and business perspective
- Reviews customer profile and data to come up with a design for standard products and assessment of one-off projects
- Work with Product team and Pre-sales for Core to ensure that recommended Business Solutions meet the requirements and suggest a workaround, as necessary.
- Technical presentation of the Solutions recommendation/design, articulating how it addresses the needs based on scoping.
- Provides recommendation, design, costing and proposals to Sales Channels for client presentation.
- Provides regional industry insights to the Product and Marketing team for opportunities for new products for development that are relevant to the Market. Feedback on the industry-relevant product portfolio from information gathered on the ground.
- Participation in the development stage for projects, including but not limited to the sign off for UAT of critical projects and the development and monitoring of POC's to drive growth of Globe in top tiered businesses within the focused industries.
- National partnership (membership) with Industry Associations
- Pre-sales support for business solutions (not including technical pre-sales which remains in NTG)
- Coordinates with Service Delivery Manager for the back end requirements and end to end implementation. Shares insights and recommendation on improvement of processes based on field learnings and competitive landscape.
- Partners with other Business Units for the one Globe approach.
- People Management and Development
- Subject matter expert resource, including but not limited to training and presentations during Industry relevant events.
Additional Requirements
- 2-5 years of experience in cybersecurity solutions
- 5 or more years of experience as pre-sales or solutions architect designing different cybersecurity products
- Knowledgeable in the following Cybersecurity products: (Endpoint and mobile security, E-mail Security, SASE/SS, Network Security, DDoS & NDR,SOC and GRC solutions,Cloud Security/CNAPP, IAM, IGA, MFA, 2FA,Threat Inte,Cybersecurity Frameworks
- Bachelor's Degree in any related Field
Business Impact
- Deliver 40% of total Non-core target for the assigned region
- The role is validated for CIP
- Growth of Industry through acquisition, cross sell and upsell opportunities for Top-tiered accounts per Industry and per region
- Cross sell and upsell opportunities for Top-tiered accounts per Industry and per region
KPIs
- Sales Targets
- Client Satisfaction
- Market Impact
- Project Success
- Efficiency
- Process Improvement
- Team Development
- Industry Recognition
- Collaboration
Top 3-5 Deliverables
- Achievement of Managed Services sales targets
- Safeguard margins for Managed Services proposals
- Timely (based on SLA) & accurate release of business proposals to sales
- Pipeline conversion
- Ensures that sales has a healthy non-core pipeline
- Competitive knowledge
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
