Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.
Ensures general understanding of high and low-level information between all project stakeholders.
Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.
Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.
Documents high-level and detailed user requirements that may span multiple business domains.
Documents current and to-be business processes and high-level product requirements specifications.
Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.) in use-case format.
Minimum Qualifications
At least a graduate with a Bachelor's or Master's Degree in IT, Computer Science, Engineering, or any related course.
At least 3 to 5 years of experience in software development lifecycle using Agile methodologies including:
Requirements Engineering
Process Definition and Mapping
Change Management
Knowledgeable with diagramming techniques
Certifications are a plus:
Six Sigma (Yellow/Green), CPO, AAC
Skills:
Must have excellent time management and organizational skills and experience establishing guidelines in these areas for others.
Must have a strong sense of personal accountability regarding decision-making and supervising department teams.
Must have good leadership skills, risk management, client interfacing, and decision-making skills.
Must have strong interpersonal and organizational skills.
Ability to work independently with minimum supervision and with a cross-functional team.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
