Senior Business Analyst Sovereign Operations Modernization Project (Collaborative Solution)
Employment Type: Contract
Contract Duration: 3 months (Extendable)
Work Setup: Hybrid
Work Location: Mandaluyong, Manila, Philippines
Role Purpose
we're seeking an experienced Senior Business Analyst (SBA) to support the Digital Agenda Strategy (DAS) Sovereign Operations Modernization Project (Collaborative Solution). The role is critical in reviewing, designing, and documenting business processes, eliciting functional and non-functional requirements, and supporting quality assurance activities throughout the solution implementation lifecycle.
The Senior Business Analyst will work closely with business users, technical teams, and external vendors to ensure the successful delivery of a collaborative solution aligned with company's sovereign operations and development processes.
Key Responsibilities
The Senior Business Analyst will:
- Conduct requirements elicitation workshops and present findings to key stakeholders
- Develop and document detailed business processes in close collaboration with business users
- Design, analyze, and present solution options to stakeholders
- Prepare and maintain comprehensive requirements documentation
- Assist in the development of test cases, test scenarios, and test scripts
- Coordinate with testing teams and support business users during User Acceptance Testing (UAT)
- Monitor, track, and manage defects, issues, and bug fixes through resolution
- Engage with vendors for requirements elaboration, solution design reviews, quality assurance, and issue resolution
- Collaborate with business, technical, and vendor counterparts, including integration teams, within company's systems ecosystem
Minimum Qualifications & Experience
- Bachelor's degree in Computer Science, Business Management, Accounting, or a related field
- At least 10 years of solid experience in Business Analysis, including 5 years in a Senior Business Analyst role
- Minimum 5 years of experience in banking, accounting, or financial services
- At least 7 years of experience in designing and documenting business processes
- Minimum 5 years of experience in quality assurance and testing of IT applications
- Experience in account or sales management, government procurement processes, and contract lifecycle management (or equivalent)
- Strong knowledge of the project management lifecycle and systems development lifecycle (SDLC)
- Hands-on experience with both Agile and Waterfall methodologies
- Familiarity with Microsoft technology stack, including:
- SharePoint
- Power Platform
- Microsoft Teams
- Dynamics 365
- Power BI
- Proven experience in vendor management
- Strong stakeholder engagement, communication, and facilitation skills
- Excellent written and spoken English communication skills
Key Competencies
- Business process analysis and redesign
- Requirements elicitation and documentation
- Solution evaluation and validation
- Testing and quality assurance leadership
- Vendor and stakeholder management
- Strong analytical and problem-solving skills
- Ability to work effectively in complex, multi-stakeholder environments
