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Business Analyst

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Job Description

Job Title:

Business Analyst

Job Description

The Business Analyst will support data visualization, reporting, and analysis needs across the organization. This role is responsible for transforming raw data into meaningful dashboards, reports, and insights that guide operational decision making. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate business requirements into effective data solutions.

Key Responsibilities

  • Convert Excel-based reports into interactive Tableau dashboards.
  • Build new dashboards or structured datasets based on requested criteria, including required data columns and filters.
  • Develop dashboards incorporating customized fields, Tableau-approved SQL formulas, or other calculated fields.
  • Create advanced analytical views such as:
    • Fleet performance trends
    • Time-of-day impact analysis
    • Theoretical or scenario-based modeling (e.g., impact of changing support hours)
  • Ensure all dashboards and reports reflect accurate data, proper filters, and userfriendly layouts.

  • Analyze data to identify trends, patterns, and insights aligned with stakeholder requests.
  • Validate data accuracy and troubleshoot inconsistencies or gaps.
  • Dive deep into complex data issues-persists in digging until answers or root causes are identified.
  • Understand business requirements and how the underlying data supports those needs.

  • Work closely with stakeholders to clarify requirements and ensure delivered dashboards meet expectations.
  • Collaborate with operations, analytics, and IT teams to validate data sources and logic.
  • Document dashboard logic, definitions, formulas, and workflows.

Location:

PHL Cebu City - Arcenas

Language Requirements:

English

Time Type:

Full time

More Info

Job Type:
Employment Type:

About Company

Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.

Job ID: 144481203