Job Roles and Responsibilities
Requirements Management
- Reviews high-level business user requirements (BUR).
- Gathers, consolidates and analyzes detailed BURs from sponsor, stakeholders, and/or subject matter experts (SME).
- Conducts BUR walkthrough session/s with sponsor, stakeholders, SMEs and project team.
- Prepares detailed BUR documentation and ensures that all requirements are captured at the proper level of detail and within the prescribed standards/guidelines.
- Evaluating business processes, anticipating requirements, uncovering areas for improvement.
- Crafts and updates the L4 process and also to cascade the process to impacted groups.
- Ensures that all detailed BUR artifacts are delivered within project timelines.
- Obtains sign-off/approval of detailed BURs from all required signatories.
- Provides status updates to project managers for monitoring of BUR-related activities.
- Ensures latest BUR documentation is stored in the shared project repository.
Requirements Clarification
- Provides support to the respective teams for BUR clarification during development and testing phases.
- Resolves callouts/issues related to business requirements, by liaising with stakeholders/SMEs and affected team/s.
- Reviews and provides feedback on traceability of BURs to technical/testing artifacts.
Change Management
- Gathers and analyzes detailed requirements for change requests relating to change in scope/requirements.
- Updates BUR documentation impacted by change requests.
User Testing and Adoption
- Crafts the User Acceptance Testing (UAT) test scripts and facilitates the actual UAT sessions.
- Crafts the adoption materials such as Policies and Procedure Manual, User Guide/ Video Tutorial, and Comms.
- Assist the Business Relationship Manager in the full adoption of the new tool and feature.
Job Qualifications
College Graduate (preferably IT-related course)
At least one year actual work experience
Functional
- Business Analysis
- Adapts and utilizes business analysis best practices during the elicitation, analysis and management of business requirements.
- Exhibits superior oral and written communication skills through facilitation of requirements workshops/walkthroughs, communication with stakeholders, and preparation of requirements documentation
- Business Acumen Skills
- Change Management
- Issue Management/Resolution
- Communication Management
- Personal Development
Telecom Industry Knowledge (not mandatory but is an advantage).
Basic knowledge of telecommunications principles, standards and technologies as well as operational insights and experience in the conduct of technology assessment and review of emerging technology studies presented by the team.
